Interacting, listening and understanding customers’ need for the development of technical and technological solutions​

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SS1-resize

Related KSC: SS1_H – To be able to interact with the customer, listening and understanding their needs promoting technical and technological solutions (Highly specialized)

In this module, the learner will be introduced to the concept of moderating meetings, the definitions and preparations of Pre-meeting, In-Meeting, Post meeting, moderation techniques and presenting key findings.